FAQ

All toll roads in Virginia accept E-ZPass as a form of payment. The other payment types accepted depend on the particular toll road and location. Toll facilities that only accept electronic toll payments (known as All Electronic Tolling or AET) such as Dulles Toll Road, ERT, SNJB, Dominion Boulevard, will take a picture of your license plate and send you an invoice/statement if you do not have an E-ZPass. All Express Lanes in Virginia require an E-ZPass. If you travel on Express Lanes without an E-ZPass you will receive a toll invoice or violation notice unless you go to that particular facility’s website and make a missed toll payment within a certain number of days of the transaction before the invoice is issued. Other roads in Virginia provide cash options and some accept credit cards in the lanes. Visit the toll facilities page on this site for more information and links to each of the toll facilities.

Many toll roads in Virginia provide the opportunity for you to proactively pay for a missed toll on that facility. By paying the toll soon after you travel you can avoid receiving a notice or invoice. Typically, there is a small administrative fee associated with the missed toll payment, but this is often lower than the fees that will be due if you wait for a toll invoice or a violation notice. Some facilities may only allow this for a limited number of tolls or events.

If you know you recently drove on a toll facility without paying, you can use the missed toll page at the link below to explore your options.
https://www.tollroadsinvirginia.com/MissedToll/FindFacility

Depending on the rental company, you may be able to pay a missed toll before the rental company receives a notice/invoice. Some rental companies have E-ZPass accounts and the transaction will post to these accounts. If that happens, the toll transactions will not be available for payment. In this case, you will need to work with the rental company according to your rental agreement.

This website only accepts missed a toll and toll invoice/violation notice payments for the toll facilities listed below:

• Dulles Toll Road
• Coleman Bridge
• Powhite Parkway Extension
• The Richmond Metropolitan Transportation Authority’s (RMTA) Open Road Toll lanes
• Interstate 66 Express Lanes Inside the Beltway
• Interstate 64 Express Lanes

If a violation occurs on any other toll road, or you receive an invoice for a license plate toll, visit the toll facilities page or violations payment page to find a link to that toll facility’s website.

The toll facilities in Virginia are owned and operated by a number of different public and private entities. Some of these facilities process invoices and violation notices for their own roadways and offer their own customer service payment options for their users. If you receive a request for payment from one of these facilities, you will need to work directly with that facility. The map overview and toll facilities sections of this website are intended to help you find the toll facility you travelled on. In the cases where you may have received a toll invoice or violation notice, you will need to follow the instructions on the invoice or notice. All toll invoices and violation notices contain detailed information for payments and disputes. The invoice/notice also contains the contact information of the issuing toll facility. For assistance with your invoice or violation notice, please contact the issuing facility directly.
The Virginia Toll Payment Processing Center operated by VDOT provides missed toll payment processing and customer service for the following roads: Dulles Toll Road, Coleman Bridge, Powhite Parkway Extension, the Richmond Metropolitan Transportation Authority’s (RMTA) Open Road Toll lanes, Interstate 66 Express Lanes Inside the Beltway and Interstate 64 Express Lanes. Missed toll and violations payments for all of these toll facilities can be made on this website.

For toll facilities handled by this website only, you have up to six days to pay a missed toll before the violation process begins.

You will need to follow the instructions on the notice or invoice. All violation notices and invoices contain detailed information for payments and disputes. The notice or invoice also contains the contact information of the issuing toll facility. For assistance with your violation notice or invoice, please contact the issuing facility directly.
You may also use the link below to identify the issuing facility and make a payment: https://www.tollroadsinvirginia.com/MissedToll/PayAViolationNotice

The toll facilities in Virginia are owned and operated by a number of different public and private entities. Many of these roads operate their own back office and customer service options for invoice or violation notice processing. To find out if your violation or invoice may be paid at a Walk-In Service Center, contact the issuing toll facility directly.

Each toll facility in Virginia has its own violation processing rules. For escalation information about your specific violation or invoice, please contact the issuing toll facility.

Each toll facility in Virginia has its own dispute processing rules. For dispute or appeal information regarding your violation or invoice, please contact the issuing toll facility.

The Virginia Toll Violation Processing Center has contracted with Duncan Solutions Professional Account Management (PAM) to collect on unpaid toll violations notices. Please use the link below to make a payment on your notices if you have received a letter, email or phone call from PAM regarding violations on Coleman Bridge, Dulles Toll Road, I66 Express Lanes, I64 Express Lanes, Powhite Parkway Extension or RMTA:

https://www.dspayments.com/vdot

All payments made on this website are final. Payments for a violation or missed toll payment made on this website can be disputed by calling 1- 888-860-9361, Monday-Friday 7AM-7PM.